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Welcome in PrestaHome Support Center



We will try to help you as soon as possible (we are trying to respond in maximum of 24 hours, on weekends it can take longer time).

If you do not have an account on our support center - please create one - to do that you should provide Purchase Code associated with the purchased product to get the opportunity to send a ticket to us.


NEED INSTALLATION SERVICE? ONLY $50

NEED UPDATE SERVICE? WE WORK FOR $50/hour

NEED CUSTOMIZATIONS? WE WORK FOR $50/hour


IMPORTANT!

1. Always read changelog on ThemeForest and CodeCanyon

2. Read "Articles" section here on support center before asking questions, maybe we already answered?

3. Please try have always updated themes and modules to the newest version.

  Featured Articles

How to update Blog for PrestaShop?

Go to Modules list,click Add New (yes, add new)select .zip with our module, for eg. ph_simpleblog.zipnow upload file…and that’s it. Your module has been ...

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How to change PrestaShop module position?

We refer to the well-written documentation: http://doc.prestashop.com/display/PS15/Managing+Modules+and+Themes#ManagingModulesandThemes-Movingamodulewithinahook

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How to update theme?

In the package downloaded from ThemeForest you can find folders named like "Update 1.6", to update ControlTheme to new version, you need to copy those files, and ...

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Slider Revolution not working

Sometimes with preinstalled Revolution Slider you can see problem like this:To prevent this problem you should:1. uninstall and remove this module completely from ...

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How to setup Vertical Mega Menu?

There are to ways to do that.1. Setup via "Sport" style.1.1. Enable "Sport style" in Preferences -> Theme Options -> Theme style1.2. Create new "Vertical" ...

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How to enable Debug Mode?

You need to edit this file on your server:config/defines.inc.phpand find this piece of code:Now change "false" to "true" and save the file.From this moment you'll ...

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